Organisational Services
At KBC, we believe that employees are the single most valuable asset within an organisation. An organisation's workforce is an area in which significant efficiencies can be gained - especially in times when clients
need low-cost, high-impact, no capital improvements.

The KBC Organisational Services practice has become a proven partner for operational initiatives worldwide since its inception in 1982; we are committed to helping clients leverage the full value of their people. We provide leadership and management, competency-based productivity improvement, and behaviour change consulting to guide clients through the design, development, and implementation of human performance improvement programmes.
 

Leadership and Management Consulting
We help clients with organisational design/redesign efforts to achieve focused and efficient execution of work within manufacturing facilities. Believing that there is no single best way to structure organisations, we listen to and collaborate with clients to achieve results in accordance with their aspirations and culture. Among several services that deliver excellent results are:
  • Strategic Vision and Operating Philosophy Development
  • Organisational Alignment
  • Work Process Optimisation
  • Job Performance Profile Development
These services are executed in a collaborative manner drawing upon the expertise of both KBC and your employees to establish clear work roles and responsibilities while simultaneously revealing opportunities for improvement.
 

Human Capital Consulting

Employee development is enhanced with a systematic approach that addresses how organisations hire, train, supervise, and provide performance feedback to employees. We can assess your support structures and methods against a benchmark of leading global manufacturers. Leveraging our Best Practice models, we can help you improve your employee support and development systems.
 

We routinely facilitate assorted group work sessions and deliver targeted training to enhance employee skills and capitalise on revealed opportunities. Key service offerings include training workshops that improve the skills of management, process control operators, field equipment operators, and trainers and supervisors. These dynamic workshops incorporate facilitated discussions, interactive exercises, simulation, and case studies to stimulate and deliver lasting behavioural change.

Employee Support Systems
Finally, KBC recognises that one of the great hurdles many organisations face is the quality and accessibility of the information provided to employees to safely and effectively perform their duties. As such, we stand ready to assist in the initial creation or revision of various documents including, but not limited to, operating procedures and training manuals. Delivered in a logical, usable format, these documents can be integrated with modern, electronically-linked, user-friendly systems, providing a positive impact on employee performance and morale, and satisfying an increasingly complex regulatory environment that often drives their necessity.