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| Sustaining Change |
With the combination of today’s marketplace and changing demographics in operating facilities, it is more important than ever to sustain as many of the improvements made in your facility as possible. It takes considerable effort and a clear methodology to sustain improvements over a long-term horizon.
Many clients have approached KBC to help them with issues such as improvements that are not measured, a lack of organizational knowledge retention particularly during employee turnover or rotations, and a loss of focus on critical long-term initiatives in favour of new near field initiatives. These challenges not only cause improvements to stop or reverse, but also result in employees having to re-invent solutions for the same issues over and over.
A few of the actions KBC might recommend for a client are:
Many clients have approached KBC to help them with issues such as improvements that are not measured, a lack of organizational knowledge retention particularly during employee turnover or rotations, and a loss of focus on critical long-term initiatives in favour of new near field initiatives. These challenges not only cause improvements to stop or reverse, but also result in employees having to re-invent solutions for the same issues over and over.
A few of the actions KBC might recommend for a client are:
- Monitoring and Reporting Lessons Learned and Actions Taken
- Communicating Learnings to the Organisation
- Including Improvements in Budgets and Metrics (KPIs)
- Incorporating Improvements into Decision-making Tools, Operating Procedures, and Other Employee Guides
- Integrating Tools into Work Processes
- Training Employees on Sustaining Implemented Changes